Koyeb - Notice history

All systems operational

Control Panel - Operational

99.96% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.88%

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Mar 2023
Apr 2023
May 2023

API - Operational

99.96% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.88%

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Mar 2023
Apr 2023
May 2023

Build / Provisioning - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Third Party: Github → API Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Docker → Registry - Operational

Third Party: Quay → Registry - Operational

Notice history

View current status

May 2023

Control Panel and APIs unavailable
ResolvedMajor outage52 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    Our APIs and control panel are currently unavailable due to a simultaneous failure of several hosts of our control cluster.

MAY2
Core database update
CompletedMaintenance1 hour
  • CompletedMay 02, 2023 at 12:00 PMUTC

    The maintenance is now completed.

  • In progressMay 02, 2023 at 11:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 02, 2023 at 10:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 28, 2023 at 12:25 PMUTC

    We will be updating part of our infrastructure. There should be some minor disruption in our API (ex: 50X errors, timeouts). No disruption is planned for the services hosted in Koyeb.

Apr 2023

15% of services unavailable in Frankfurt, Central Europe
ResolvedDegraded performance1 hour 46 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The DDoS triggering the unavailability has been mitigated and we are monitoring the situation.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • InvestigatingUTC

    15% of services deployed in Frankfurt are unavailable due to a network failure of the underlying hypervisors. Hypervisor failures happen and services should be automatically migrated - in this case, they didn’t automatically recover. Our engineering team is investigating.

DNS resolution failures from Frankfurt region
Resolved

  • We identified a partial issue that impacted domain name resolution for services deployed in Frankfurt. Resolutions to several domains including mongodb.net subdomains would fail. This incident has been mitigated at 6:40 PM UTC by switching to an alternative resolver. We continue to monitor the results.

    UTC
Certificate issue for *.koyeb.app domain
ResolvedMajor outage

  • We just experienced an outage impacting the default provided domain name under *.koyeb.app. During a few hours, the query to this domain ended up having tls validation issue. This seemed to be caused by an issue with the automatic renewal of the certificate, we are doing some more investigation to find the root cause and prevent this from happening again. The custom domains were not impacted by this incident.

    UTC

Mar 2023

No notices reported this month

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