Koyeb - Notice history

All systems operational

Control Panel - Operational

100% - uptime
Jun 2024 · 100%Jul · 99.82%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Build / Provisioning - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 99.80%

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Jun 2024
Jul 2024
Aug 2024

Third Party: Github → API Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Docker → Registry - Operational

Third Party: Quay → Registry - Operational

Notice history

Aug 2024

503 on newly deployed services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been applied.

  • Identified
    Identified

    We identified an issue where some services are not accessible, ending up in 503s.

Workloads stuck in provisioning
  • Resolved
    Resolved

    The issue has been tackled.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We identified a problem with our build infrastructure and are acting to rectify the issue.
Elevated rate of 50X errors
  • Resolved
    Resolved

    This incident has been resolved, it was caused by a network component that became unresponsive due to memory shortage.

    We will continue the investigation.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2024

Provisioning delay
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Databases creation delayed
  • Resolved
    Resolved
    The issue has been addresses.
  • Monitoring
    Monitoring
    We have deployed a fix and are monitoring the resolution. We will soon close the incident as the key metrics are back to green.
  • Identified
    Identified
    We are aware of an issue with a partner that is currently preventing new databases from being created. We are working to resolve the issue
Long queue times for image build
  • Resolved
    Resolved
    The build system is back to normal also for hobby users.
  • Monitoring
    Monitoring
    We deployed an hotfix and are monitoring the outcome.
  • Identified
    Identified

    We identified an issue with our build system, that determines long queue times, and are acting to mitigate it.

    This issue is only impacting hobby accounts.

Frankfurt - Apps stuck in allocating
  • Resolved
    Resolved
    The issue was a consequence of the incident of earlier today.
  • Investigating
    Investigating
    We are investigating some reports of apps stuck in allocating in Frankfurt.
Issue with image build
  • Resolved
    Resolved
    Our build system is back to normal operations.
  • Update
    Update
    The fix is working, we are waiting for the build system to catch up.
  • Monitoring
    Monitoring
    We applied a mitigation and are actively monitoring its application.
  • Identified
    Identified
    We identified the cause of the issue: an incident with an external provider is affecting our build system. We are preparing a fix to mitigate the impact.
  • Investigating
    Investigating

    We identified an issue with our build infrastructure. Currently many apps are enqueued for building and in pending state. We are investigating the cause.

    This issue is only impacting Hobby users.

Jun 2024

Dashboard is crashing with 500 error code
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    This was caused by an API update from one of our third party.

  • Investigating
    Investigating

    Some pages on the dashboard are currently unavailable.
    Accessing these pages returns a 500 error,

    We will soon release a fix.

    We are currently investigating this incident.

Jun 2024 to Aug 2024

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