Koyeb - 500 errors in the API and control panel, delay in provisioning – Incident details

All systems operational

500 errors in the API and control panel, delay in provisioning

Resolved
Major outage
Started 4 days agoLasted 24 minutes

Affected

Control Panel

Major outage from 7:36 AM to 8:00 AM, Operational from 8:00 AM to 8:01 AM

API

Major outage from 7:36 AM to 8:00 AM, Operational from 8:00 AM to 8:01 AM

Build / Provisioning

Major outage from 7:36 AM to 8:00 AM, Operational from 8:00 AM to 8:01 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    The ongoing maintenance is causing API to fail with 500.
    This was expected, but the duration seems to be longer than what we were expecting.